Description
Cisco Software Support Service (SWSS) delivers essential technical support and ongoing software maintenance for your Cisco Nexus NX-OS M8 software, helping keep your network stable, secure, and up to date. Designed for perpetual software licenses, SWSS provides 24x7 access to Cisco technical experts and entitlement to minor and major software updates so you can adopt new features, resolve issues quickly, and maximize the value of your investment.
With SWSS, your team gains confidence through predictable, reliable support. Reduce downtime, accelerate problem resolution, and ensure continuous application availability with a minimum 12-month coverage term. Multiyear options are available for cost savings and long-term protection.
| Field | Value |
|---|---|
| SKU | CON-NCHMU-NXOSESM8 |
| Product Name | Cisco Software Support Service (SWSS) for Nexus NX-OS M8 |
| Brand | Cisco |
| Service Type | Software Support Service |
| Coverage | 24x7 Technical Support |
| Software Maintenance | Minor and Major Release Updates |
| Support Access | Cisco Technical Assistance Center (TAC) |
| License Type Supported | Perpetual Software Licenses |
| Minimum Term | 12 Months |
| Benefits | Faster issue resolution, reduced downtime, continuous feature access, predictable support costs |
| Ideal For | Organizations running Cisco Nexus NX-OS M8 software requiring continuous software support and updates |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
