Description
Cisco Software Support Service (SWSS) provides essential technical support and upgrade coverage for Cisco software products licensed on a perpetual basis. Designed to keep your applications stable, secure, and up to date, SWSS helps reduce disruptions while maximizing long-term system availability and business performance.
With 24x7x365 access to Cisco technical experts, your organization can take advantage of ongoing software maintenance, including minor and major release upgrades. This ensures that your Cisco software investment continues to deliver improved functionality, stronger reliability, and better ROI over time.
SWSS is required for a minimum of 12 months, and multiyear coverage options like this 3-year service term offer predictable costs and extended protection for critical software environments.
| Specification | Details |
|---|---|
| Brand | Cisco |
| Service Type | Software Support Service (SWSS) |
| Support Coverage | Software Upgrade & Maintenance |
| License Requirement | Perpetual Software Licenses |
| Service Duration | 3 Year |
| Support Access | 24x7x365 Cisco Technical Assistance |
| Upgrade Benefits | Minor & Major Release Updates Included |
| Primary Feature | Software Upgrade Support |
| Business Value | Reduced Downtime & Higher Application Availability |
| SKU | CON-3ECMU-NC5PCRH3 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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