Description
Cisco Software Support Service (SWSS) provides essential technical support and software maintenance for Cisco software licensed on a perpetual basis. This 3-year SWSS upgrade helps ensure your software remains reliable, secure, and fully supported throughout its lifecycle.
With SWSS, you gain 24x7x365 access to Cisco technical experts who can assist with troubleshooting, configuration guidance, and issue resolution. The service also includes entitlement to software maintenance, minor updates, and major release upgrades—helping you maximize performance, protect your investment, and improve long-term ROI.
Designed to reduce disruptions and improve application availability, SWSS supports continuous operations by keeping your software current and aligned with evolving business needs. Multiyear coverage delivers added cost efficiency while maintaining consistent, dependable support.
| Specification | Details |
|---|---|
| Service Name | Cisco Software Support Service (SWSS) |
| Service Type | Software Support |
| Coverage Type | Upgrade |
| Software Coverage | Perpetual License Software |
| Support Access | 24x7x365 Cisco Technical Support |
| Included Services | Software Maintenance, Minor & Major Upgrades |
| Service Duration | 3 Years |
| Delivery Method | Electronic |
| Brand | Cisco |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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