Description
Cisco Software Support Service (SWSS) Upgrade provides essential technical support coverage for Cisco software applications and suites licensed on a perpetual basis. This service helps ensure your systems remain stable, secure, and continuously updated with the latest enhancements.
With SWSS, you gain direct access to Cisco technical experts 24 hours a day, 365 days a year, along with software maintenance and upgrade support. Minor and major release updates help maximize the value of your Cisco software investment while reducing disruptions and improving application availability.
SWSS requires a minimum commitment of 12 months and offers a dependable upgrade service designed to keep your business running smoothly with confidence and peace of mind.
| Specification | Details |
|---|---|
| Brand | Cisco |
| Service Name | Software Support Service (SWSS) |
| SKU | CON-ECMU-C1A1P9K8 |
| Service Type | Software Support Upgrade Service |
| Coverage | Licensed Perpetual Cisco Software Applications & Suites |
| Support Access | 24/7/365 Cisco Technical Assistance |
| Upgrade Includes | Minor & Major Software Release Updates |
| Primary Benefit | Improved Reliability and Reduced Network Disruptions |
| Support Requirement | Minimum 12-Month Service Commitment |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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