Description
Cisco Software Support Service (SWSS) Upgrade provides dependable technical support and software maintenance to help keep your Cisco ASR 5500 software environment running smoothly and efficiently. Designed for perpetual software licenses, this service ensures continued access to essential updates and expert assistance.
With SWSS Upgrade, you gain 24x7 access to Cisco technical experts who can help resolve software-related issues and minimize operational disruptions. The service includes software maintenance and upgrade entitlements, allowing you to take advantage of minor and major release updates that enhance performance, stability, and long-term return on investment.
This upgrade service is required for a minimum of 12 months and helps maximize application availability while reducing the risk of downtime. For subscription-based licenses, software support is already included; SWSS Upgrade is intended for environments running perpetual software licenses that require ongoing support coverage.
| Field | Details |
|---|---|
| Product Name | Cisco Software Support Service (SWSS) Upgrade |
| SKU | CON-ECMU-ASR550M |
| Service Type | Software Support Service |
| Support Coverage | 24x7 Access to Cisco Technical Support |
| Service Category | Upgrade |
| Supported Platform | Cisco ASR 5500 Series |
| Service Features | Software maintenance, minor and major release updates |
| License Type Supported | Perpetual software licenses |
| Minimum Term | 12 Months |
| Delivery Type | Electronic |
| Brand | Cisco |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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