Description
Maintain peak performance and long-term reliability with Cisco Solution Support Extended Service. Designed to help reduce operational risk and deliver a predictable total cost of ownership, this 3-year support plan provides dependable service coverage for your Cisco environment.
With parts replacement service included, you can quickly recover from unexpected hardware issues, while on-site support helps minimize downtime by ensuring fast access to expert assistance when it matters most.
Cisco Solution Support gives your business the confidence of continued uptime, efficient maintenance, and trusted technical protection over the full service term.
| Specification | Details |
|---|---|
| Brand | Cisco |
| Service Type | Solution Support Extended Service |
| SKU | CON-3SC4P-N9364C |
| Service Duration | 3 Years |
| Support Coverage | On-Site Support |
| Included Service | Parts Replacement |
| Primary Benefit | Reduced downtime and predictable ownership costs |
| Service Category | Extended Support Plan |
| Target Use Case | Cisco hardware and solution environments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
