Cisco Solution Support Extended Service with 2-Hour Parts Replacement (CON-SSS2P-ASR1XH11)

CiscoSKU: CON-SSS2P-ASR1XH11
Cisco Authorized
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Sale price$27,793.00
For purchases above $5,000, please request a formal quote. Orders are payable via Wire Transfer only. Quotes include lead time and shipping. Leasing and financing available for qualified business customers.

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Need this as part of a larger AV project? AVENDOR can help with sourcing, installation, support, and monthly payment options

Description

Cisco Solution Support Extended Service provides reliable, expert-backed assistance to help you maintain performance and stability across your network infrastructure. Designed to reduce downtime and improve operational efficiency, this service ensures fast access to Cisco support resources when technical issues arise.

With included parts replacement coverage, you gain added peace of mind knowing that critical hardware components can be replaced quickly to keep systems running smoothly. The 2-hour parts replacement response time helps organizations meet demanding uptime requirements while ensuring maximum reliability and productivity.

Cisco Solution Support is an ideal choice for businesses seeking predictable support costs, rapid issue resolution, and dependable service coverage.

Specification Details
Service Brand Cisco
Service Type Solution Support
Service Level Extended Service
Coverage Included Parts Replacement
Service Characteristics Parts Replacement Support
Response Time 2 Hour Parts Replacement
Primary Benefit Rapid hardware replacement and reduced downtime
Support Purpose Resolve technical issues quickly and efficiently

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.

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  • Installation & Integration
  • Programming & Ongoing Support

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