Description
Cisco Unified Communications Essential Operate Service provides dependable, expert support to keep your collaboration environment running smoothly. Designed for mission-critical unified communications systems, this service helps reduce downtime through rapid response, on-site assistance, and efficient parts replacement.
With a 4-hour hardware replacement and software application support response time, your IT team can address issues quickly and maintain productivity. On-site service delivery ensures hands-on resolution, while flexible scheduling supports diverse operational requirements. Backed by Cisco expertise, this 1-year service plan delivers peace of mind and consistent performance for your communications infrastructure.
| Field | Details |
|---|---|
| SKU | CON-ECEO-MX800S2C |
| Service Name | Cisco Unified Communications Essential Operate Service |
| Service Type | Extended Service |
| Covered Platform | Cisco Unified Communications (MX800) |
| Support Scope | Hardware Replacement & Software Application Support |
| Service Location | On-site |
| Response Time | 4 Hour |
| Parts Replacement | Included |
| Service Duration | 1 Year |
| Service Characteristics | High-availability support with rapid issue resolution |
| Intended Use | Maintain uptime and productivity of collaboration systems |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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