Description
Cisco CX Level 1 24x7x4 support provides continuous technical assistance for the UCS C885A M8 Rack Server configured with NVIDIA H200 GPUs and B3140H components. This service delivers round-the-clock access to Cisco Technical Assistance Center (TAC), ensuring rapid issue resolution, operational stability, and reduced downtime for mission-critical AI, HPC, and accelerated computing workloads. Designed for enterprise and data center environments, this support offering helps maintain peak system performance with reliable Cisco expertise available anytime, day or night.
| Specification | Details |
|---|---|
| SKU | CON-L14HR-UCSAM8H3 |
| Support Level | Cisco CX Level 1 |
| Coverage | 24x7 Technical Support |
| Hardware Replacement | 4-Hour Response |
| Supported Platform | Cisco UCS C885A M8 Rack Server |
| GPU Configuration | NVIDIA H200 GPU |
| Network Adapters | 8× B3140H |
| Support Type | Hardware & System Support |
| Target Environment | Enterprise, AI, HPC, Data Center |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
