Description
The Cisco CX Level 1 24x7x4 OS Support service provides round-the-clock technical assistance and rapid onsite hardware replacement for the Cisco UCS C885A M8 Rack server platform. Designed for mission-critical AI and accelerated compute environments, this support plan ensures continuous operations for systems configured with NVIDIA H200 GPUs and B3140H components.
With 24x7 access to Cisco Technical Assistance Center (TAC) and a 4-hour onsite service level, organizations benefit from fast issue resolution, minimized downtime, and expert guidance for operating system–related incidents. This service is ideal for enterprises running performance-intensive workloads that require dependable infrastructure support at all times.
| Specification | Details |
|---|---|
| Support Level | Cisco CX Level 1 |
| Coverage | 24x7 |
| Onsite Response Time | 4 Hours |
| Support Type | Onsite Support with OS Coverage |
| Compatible Platform | Cisco UCS C885A M8 Rack |
| GPU Configuration | NVIDIA H200 GPU |
| Included Components | 8× B3140H |
| Service Category | Hardware & Operating System Support |
| Ideal Use Case | AI, HPC, and mission-critical compute workloads |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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