Description
The Cisco CX Level 1 8x5xNBD OS Support for UCS C885A M8 Rack provides essential operating system–level technical assistance for enterprise AI and high-performance compute environments. Designed for UCS C885A M8 rack servers equipped with NVIDIA H200 GPUs and eight B3140H components, this service ensures reliable day-to-day operations with next business day on-site response.
With 8x5 coverage, Cisco experts deliver timely OS troubleshooting, fault isolation, and coordinated hardware support to minimize downtime and maintain system stability. This support tier is ideal for organizations seeking dependable baseline coverage for mission-critical AI workloads, data analytics, and accelerated computing platforms.
| Specification | Details |
|---|---|
| SKU | CON-L1NOS-UCSAM8H3 |
| Brand | Cisco |
| Service Level | CX Level 1 |
| Coverage Hours | 8x5 (Business Hours) |
| On-Site Response | Next Business Day |
| Support Scope | Operating System Support |
| Supported Platform | UCS C885A M8 Rack Server |
| GPU Configuration | NVIDIA H200 GPU |
| Component Support | 8× B3140H |
| Service Type | Technical Support & OS Assistance |
| Deployment Environment | Enterprise AI / HPC Infrastructure |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
