Description
The Cisco UCS C885A M8 Rack Server Support provides dependable next-business-day hardware replacement and operating system support for high-performance AI and accelerated computing environments. Designed specifically for UCS C885A M8 rack servers equipped with NVIDIA H200 GPUs and Cisco ConnectX-7 networking, this service ensures rapid recovery from hardware or OS-related issues to minimize downtime.
With 8x5xNBD coverage, organizations gain business-hour access to Cisco technical expertise, fast replacement of defective components, and reliable operational continuity. This support offering is ideal for enterprises running mission-critical AI workloads, machine learning pipelines, and high-throughput data processing where system availability is essential.
| Specification | Details |
|---|---|
| SKU | CON-L2DR5-UCSC5AH2 |
| Brand | Cisco |
| Service Type | Hardware & Operating System Support |
| Coverage Level | 8x5x Next Business Day |
| Supported System | Cisco UCS C885A M8 Rack Server |
| GPU Configuration | NVIDIA H200 GPU |
| Network Adapters | 8 × Cisco ConnectX-7 |
| Service Scope | OS support, hardware replacement |
| Support Hours | 8 hours per business day |
| Response Time | Next Business Day (NBD) |
| Ideal For | AI, HPC, ML, and accelerated workloads |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
