Description
The Vertiv Avocent HMX6500R (HMX6500R-400) is a high-performance KVM extender receiver that enables seamless IP-based access to virtual and physical machines. Ideal for mission-critical environments like broadcast studios, control rooms, and collaborative workspaces, this device allows users to switch between an unlimited number of sources with no added transmitters required.
Designed with Virtual Desktop Infrastructure (VDI) in mind, the HMX6500R integrates USB 2.0, high-resolution video (up to 2560 x 1600), and dual-head display support to ensure a smooth, uninterrupted desktop experience. Featuring a rack-mountable 1U form factor, multi-platform compatibility, and robust security, it provides exceptional flexibility and control.
| Specification | Details |
|---|---|
| Brand | Vertiv AVOCENT |
| Product Line / Series | HMX 6000 |
| Model Number | HMX6500R-400 |
| Device Type | High Performance KVM Extender Receiver |
| Connectivity Technology | Wired |
| KVM Technology | Digital |
| Local User Support | 1 |
| Supported Platforms | PC, Mac, Linux |
| VDI Compatible | Yes |
| USB Support | USB 2.0 (6 Ports) |
| Display Outputs | Dual Head |
| Maximum Video Resolution | 2560 x 1600 |
| Audio Support | Headphone, Microphone, Digital Audio |
| Rack Height / Form Factor | 1U / Rack-Mountable |
| Power Input / Consumption | 12V DC / 20W |
| Dimensions (H x W x D) | 11.2" x 9.6" x 5.7" |
| Weight | 5.5 lbs |
| Shipping Weight | 7 lbs |
| Product Condition | New and Factory Fresh |
| Warranty | Limited 2-Year Warranty |
| Country of Origin | United Kingdom |
| TAA Compliant | Yes |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
