Description
Digi Connect IT 16, Console Access Server with 16 Serial Ports
Centrally manage routers, firewalls, servers and other critical IT infrastructure over LTE or enterprise WAN
Reduce downtime, and simplify cabling, deployment, maintenance and change management. The highly redundant design of Connect® IT 16/48 with dual Ethernet, dual SFP+ and dual power (field replaceable) provides a robust and resilient solution for demanding IT infrastructure management applications. Flexible power supply kits offer the ability to deploy the product into hot or cold aisles. Software selectable reversing serial cable pinout allows straight-through connectivity to most IT infrastructure devices.
Digi Remote Manager® (DRM) provides a single pane of glass interface to all devices across the enterprise and around the world, enabling management of complex, hyperscale and edge compute equipment.
Digi CORE™ LTE modems offer dual SIM support across the family of Digi enterprise routers and now Connect IT 16/48 products. These products are managed globally using DRM and enable network backup for mission critical data delivery for remote locations.
Finance, healthcare, global commerce and managed service companies can use the Connect IT 16/48 to help deliver the highest levels of reliability in support of their critical businesses.
FEATURES AND BENEFITS
- Digi CORE LTE modems support CAT-M, CAT 1, CAT 4 and Cat 6 in multiple regions
- Power supply kit provides dual replaceable redundant internal power
- Digi Connect IT 16
- (16) RJ45 RS-232 (standard/reversed mode selectable)
- Digi Connect IT 48
- (48) RJ45 RS-232 (standard/reversed mode selectable)
- Digi Foundations™ 1-, 3- or 5-year subscription available
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
