Description
APC by Schneider Electric EcoCare Service Contract – 1 Year for Out-of-Warranty Single-Phase Li-Ion UPS (L17)
The EcoCare Service Contract is a next-generation digital service membership that provides advanced lifecycle support for your APC Smart-UPS Li-Ion systems. Specifically designed for single-phase UPS units that are out of factory warranty, this 1-year plan (L17) delivers unmatched reliability, proactive maintenance, and sustainability benefits.
Gain 24/7 remote monitoring and expert insights from Schneider Electric professionals, enabling your customers to reduce downtime, optimize operations, and minimize carbon impact. Enjoy prioritized service response, parts and labor coverage, optional self-monitoring training, and discounted data asset audit services.
Whether managing a single site or distributed edge locations, EcoCare gives your customers peace of mind with professional-grade UPS protection and visibility—empowering them to focus on their core business.
| Attribute | Details |
|---|---|
| Brand | APC by Schneider Electric |
| Model Number | ECO1PH1YOFWLI17 |
| Service Type | EcoCare Digital Services Membership |
| Coverage Duration | 1 Year |
| UPS Compatibility | Single-Phase Smart-UPS with Li-Ion battery |
| Eligibility | For UPS units out of factory warranty |
| Monitoring | 24/7 Proactive Remote Monitoring & Expert Support |
| Response Time | Next Business Day On-Site Support |
| Service Inclusions | Parts, Labor, On-Site Support, Emergency Hotline |
| Training Option | Optional Basic Troubleshooting & Monitoring via IT Expert |
| Audit Add-On | Discounted EcoConsult Asset Inventory Audit |
| Sustainability Focus | Supports carbon footprint reduction & lifecycle optimization |
| Target Use Case | Edge computing, SMBs, remote/branch offices |
| Product Condition | New – Service Contract |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
