Description
Unlock the full potential of your APC Smart-UPS fleet with EcoCare Service L07 — a 1-year digital services contract designed for out-of-factory warranty single-phase UPS systems. Delivered by Schneider Electric, this next-generation service membership combines 24/7 monitoring, expert guidance, and rapid on-site support to keep your distributed IT environments resilient, efficient, and low-maintenance.
Key Benefits:
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24/7 proactive remote monitoring and expert insights
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Fast, on-site service response (Next Business Day)
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Spare parts and labor included
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Specialized training and EcoStruxure™ IT Expert access
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Exclusive preferred rates for EcoConsult audit services
Ideal for IT managers handling large-scale UPS deployments, EcoCare enables maximum uptime, cost control, and sustainability in edge computing environments.
| Specification | Details |
|---|---|
| Service Name | EcoCare Service Contract for Smart-UPS (Out-of-Warranty, L07) |
| Manufacturer | APC by Schneider Electric |
| Service Duration | 1 Year |
| Coverage | Out-of-Factory Warranty, Single-Phase Smart-UPS |
| Monitoring | 24/7 Remote Monitoring and Expert Advice |
| Response Time | Next Business Day, On-Site Support |
| Included Services | Spare Parts, Labor, Telephone Support, On-site Dispatch |
| Training | Optional Training for EcoStruxure IT and Basic Troubleshooting |
| Add-on Services | EcoConsult Audit (Preferred Rates) |
| SKU / Part Number | ECO1PH1YOFW07 |
| Service Category | Digital Service Contract – Power Protection |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
