Description
Maximize your Smart-UPS investment with the APC EcoCare Service Contract (L16) — a 1-year digital service membership designed specifically for out-of-warranty, single-phase Lithium-Ion UPS systems. This plan includes expert-enabled monitoring via EcoStruxure™ IT Expert, faster on-site support, proactive maintenance, and access to Schneider Electric's top-tier technical knowledge.
EcoCare transforms your UPS lifecycle management with centralized visibility, reduced downtime, and support for sustainability goals. Ideal for customers operating distributed edge environments with Lithium-Ion APC Smart-UPS units.
| Specification | Details |
|---|---|
| SKU | ECO1PH1YOWITELI16 |
| Service Type | Digital Services Contract (EcoCare) |
| Coverage Duration | 1 Year |
| UPS Compatibility | APC Smart-UPS (Single-Phase, Lithium-Ion) |
| Warranty Applicability | For UPS units out of factory warranty |
| Expert Monitoring Platform | EcoStruxure™ IT Expert |
| Response Time | Accelerated with priority dispatch & on-site support |
| Support Included | Labor, spare parts, expert consultation |
| Additional Benefits | EcoConsult audit rates, optional training access |
| Contract Level | L16 |
| Brand | APC by Schneider Electric |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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