Description
Ensure optimal performance and support for your out-of-warranty APC Smart-UPS with the EcoCare 1-Year Digital Services Contract (L07). Designed for single-phase Smart-UPS systems, this membership unlocks access to 24/7 proactive monitoring, remote expert support, fast on-site intervention, and value-added digital tools via EcoStruxure™ IT Expert. With next-business-day service and spare parts included, you’ll minimize downtime, improve operational efficiency, and reduce unexpected maintenance costs — all while contributing to your customer’s decarbonization goals.
| Specification | Details |
|---|---|
| Brand | APC by Schneider Electric |
| Model Number | ECO1PH1YOFWITE07 |
| Service Type | Digital Services Contract – EcoCare |
| UPS Compatibility | APC Smart-UPS, Single-Phase |
| Service Duration | 1 Year |
| Coverage | Out of Factory Warranty UPS |
| Support Features | 24/7 Remote Expert Support, Proactive Monitoring |
| On-Site Response | Next Business Day |
| Included Services | Labor, Spare Parts, Remote Support |
| Digital Platform | EcoStruxure™ IT Expert Enabled |
| Additional Benefits | Faster response, preferred rates for EcoConsult Audit & training |
| Use Case | IT Environments, Edge Computing Sites |
| SKU Reference | L07 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
