Description
Enhance the performance, reliability, and sustainability of your APC Smart-UPS with the APC EcoCare 3-Year Digital Service Contract (L07). Designed for IT professionals managing single-phase UPS fleets, this membership includes expert-enabled support, proactive monitoring, faster response times, and access to Schneider Electric’s powerful EcoStruxure™ platform.
With factory warranty upgrades and on-site service, this contract empowers you to reduce downtime, optimize costs, and manage your customer’s digital infrastructure with confidence.
| Specification | Details |
|---|---|
| Brand | APC by Schneider Electric |
| Service Name | EcoCare Digital Service Contract |
| Service Duration | 3 Years |
| Model Code | ECO1PH3YFWITE07 |
| Compatibility | APC Smart-UPS (Single-Phase) |
| Coverage | IT Expert enabled, factory warranty upgrade |
| Support Level | 24/7 remote monitoring, advice, and on-site support |
| Response Time | Next Business Day (On-site) |
| Inclusions | Labor, spare parts, remote diagnostics |
| Digital Tools Access | EcoStruxure™ IT Expert |
| Preferred Add-Ons | Discounted EcoConsult Audit, optional training |
| Part Number | L07 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
