Description
Next-Gen Digital Service Membership for APC Smart-UPS
The APC EcoCare Service Contract (ECO1PH3YFW06) offers a comprehensive 3-year upgrade to the factory warranty for single-phase APC Smart-UPS units. Tailored for edge computing environments, this digital services contract combines 24/7 monitoring, expert support, and intelligent insights to optimize uptime, efficiency, and sustainability.
Whether you're managing a distributed network or a growing IT infrastructure, EcoCare helps reduce operational burdens with proactive maintenance, fast response times, and enhanced visibility through Schneider Electric's EcoStruxure™ IT platform.
Key Benefits
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24/7 proactive monitoring with expert insights
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Next-business-day on-site support with parts & labor
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Emergency phone support
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Preferred rates for EcoConsult audits
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Optional hands-on training for your team
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Supports sustainability and asset longevity
| Specification | Details |
|---|---|
| Product Type | Digital Services Contract |
| Brand | APC by Schneider Electric |
| Service Name | EcoCare for Single-Phase UPS |
| Compatible UPS Type | APC Smart-UPS (Single-Phase) |
| Service Duration | 3 Years |
| Warranty Scope | Upgrade to Factory Warranty |
| On-Site Response Time | Next Business Day |
| Coverage | Labor and Spare Parts Included |
| Remote Monitoring | Included via EcoStruxure™ IT |
| Support Availability | 24/7 Expert Advice & Emergency Phone Support |
| Training Options | Optional EcoStruxure™ IT Expert Self-Monitoring & Troubleshooting |
| Audit Option | Preferred Pricing for EcoConsult Asset Inventory Audit |
| SKU / Part Number | ECO1PH3YFW06 |
| Service Level | L06 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
