Description
Unlock smarter protection and peace of mind with Schneider Electric EcoCare.
The EcoCare 3-Year Service Membership (ECO1PH3YFW08) is a digital-first support contract for APC Smart-UPS single-phase units, designed to enhance the standard factory warranty with advanced features that boost resilience, efficiency, and sustainability.
This next-generation service offers 24/7 proactive monitoring, expert support, faster response times, and full coverage of labor and spare parts — helping your customers reduce downtime, extend equipment life, and lower total cost of ownership.
Perfect for edge environments or distributed IT infrastructure, EcoCare empowers your teams through optional EcoStruxure™ IT Expert training and unlocks insights for strategic asset management through EcoConsult Audit services.
| Feature | Description |
|---|---|
| Service Type | EcoCare Membership (Upgrade to Factory Warranty) |
| Compatible Devices | APC Smart-UPS, Single-Phase |
| Duration | 3 Years |
| Monitoring | 24/7 proactive digital monitoring via Schneider Electric experts |
| Response Time | Next Business Day On-Site |
| Included Services | Emergency phone support, on-site service, labor, spare parts |
| Training | Optional training for EcoStruxure™ IT Expert and troubleshooting |
| Additional Perks | Preferred rates for EcoConsult Audit data collection |
| Contract Code | L08 |
| Product Code | ECO1PH3YFW08 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
