Description
Enhance the reliability, performance, and sustainability of your connected single-phase Li-Ion Smart-UPS systems with the APC EcoCare Digital Service Contract (L16). This 5-year membership empowers your team with advanced digital services, proactive monitoring, and expert support from Schneider Electric.
EcoCare provides a holistic service solution to optimize operations and reduce total cost of ownership across the UPS lifecycle. Enjoy faster response times, included labor and spare parts, and exclusive training options for your teams.
Key Benefits:
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24/7 proactive monitoring by Schneider Electric experts
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On-site support with included parts and labor
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Faster response times for unplanned service events
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Access to EcoStruxure™ IT Expert for visibility and insights
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Optional EcoConsult Audit and expert training
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Helps reduce downtime and carbon footprint
| Specification | Details |
|---|---|
| Brand | APC by Schneider Electric |
| Service Name | EcoCare Digital Service Contract |
| Model Number | ECO1PH5YFWLI16 |
| Applicable UPS Type | Single-Phase Li-Ion Smart-UPS |
| Membership Duration | 5 Years |
| Coverage | Parts, Labor, On-Site Support |
| Remote Monitoring | Included (24/7 Monitoring & Expert Advisory) |
| Software Support | EcoStruxure™ IT Expert Integration |
| Service Response Time | Next Business Day (On-Site) |
| Training & Consultation | Optional training & EcoConsult Audit available |
| Primary Use Case | Distributed IT, Edge Environments, Business Continuity |
| Service Level | Enhanced Support Tier with Priority Access |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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