Description
Boost Efficiency and Reliability with APC EcoCare for Li-Ion UPS
Ensure long-term protection, expert insights, and full lifecycle support for your APC Smart-UPS with lithium-ion batteries. The APC EcoCare 5-Year Service Contract (L15) offers 24/7 monitoring, faster response times, and preferred support rates. This IT Expert-enabled membership is designed to maximize operational uptime, reduce total cost of ownership, and support your customer’s sustainability and digitization goals.
Key Benefits:
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5 years of extended service coverage
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IT Expert-enabled with 24/7 monitoring
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Faster onsite response and parts included
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Ideal for connectable single-phase Li-Ion UPS units
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Access to expert insights and optional training
| Feature | Details |
|---|---|
| Service Type | EcoCare Digital Services Contract |
| Brand | APC by Schneider Electric |
| Model Code | ECO1PH5YFWITELI15 |
| Compatible UPS Type | APC Smart-UPS, Single-Phase, Lithium-Ion Models |
| Coverage Duration | 5 Years |
| Warranty Status Requirement | For units in or out of factory warranty |
| Expert Monitoring | Enabled (via EcoStruxure™ IT Expert) |
| 24/7 Remote Support | Included |
| On-Site Response Time | Accelerated support with labor and parts included |
| Optional Services | Specialized training, EcoConsult Audit (preferred rates) |
| Sustainability Support | Helps reduce carbon footprint and optimize IT asset lifecycle |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
