APC EcoCare IT Expert 5-Year Service for Smart-UPS (L04)

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APCSKU: ECO1PH5YFWITE04
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Description

Unlock peak performance and uptime with the APC EcoCare Service Contract for single-phase Smart-UPS systems. This 5-year IT Expert-enabled membership (L04) includes 24/7 proactive monitoring, expert support, spare parts, labor, and access to advanced diagnostics—ensuring your connected UPS fleet is resilient, efficient, and ready for the future.

APC EcoCare Service Contract for Single-Phase UPS – 5-Year Membership (IT Expert Enabled) | L04
Empower your distributed IT infrastructure with Schneider Electric’s next-generation EcoCare membership. Designed for connectable APC Smart-UPS systems, this 5-year service agreement (L04) includes IT Expert integration, proactive monitoring, faster response times, and access to training and audit services.

Service Features:

  • 24/7 remote UPS monitoring and expert diagnostics

  • Fast on-site response with labor and spare parts included

  • Access to EcoStruxure™ IT Expert software

  • Preferred pricing for EcoConsult Audit services

  • Optional training for customer IT staff

  • Designed for enhanced uptime, efficiency, and sustainability

Specification Details
Service Name EcoCare Service Contract – IT Expert Enabled
Service Code ECO1PH5YFWITE04
UPS Compatibility APC Smart-UPS, Single-Phase, Connectable Models
Membership Duration 5 Years
Support Type Remote Monitoring, On-Site Support, IT Expert Access
Monitoring Platform EcoStruxure™ IT Expert
Included Services 24/7 Monitoring, Spare Parts, Labor, Expert Consultation
Preferred Add-On Services EcoConsult Audit, Customer Training
SKU (L-Code) L04
Manufacturer APC by Schneider Electric
Ideal For IT Managers, Facility Managers, Edge Environments

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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  • Installation & Integration
  • Programming & Ongoing Support

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