Description
The Vertiv Distribution Assurance Package is a comprehensive 5-year service solution designed to protect and support Vertiv power distribution units with continuous, enterprise-grade coverage. This full-service maintenance package delivers 24x7 support, ensuring maximum uptime, rapid response, and predictable operating costs for mission-critical environments.
The service includes 100% parts, labor, and travel coverage, providing complete peace of mind throughout the contract term. Coverage begins upon the official startup date and is backed by Vertiv’s global customer services network. Customers also gain access to Vertiv’s online service portal for streamlined case management, service visibility, and technical support resources.
Ideal for data centers, enterprise IT rooms, and critical infrastructure deployments, the Distribution Assurance Package helps extend equipment life, minimize downtime risk, and ensure professional support whenever it’s needed.
| Specification | Details |
|---|---|
| Brand | Vertiv |
| Service Name | Distribution Assurance Package |
| Product Type | Service |
| Service Duration | 5 Years |
| Service Description | 24x7 Coverage |
| Service Main Type | Maintenance |
| Service Sub Type | Electronic and Physical |
| Service Characteristic | Parts & Labor |
| Provided Support | Parts Replacement, Repair, Phone Support, Online Support Tools Access |
| Coverage Scope | 100% Parts, Labor, and Travel |
| Contract Term | Full-service 5-year contract |
| Coverage Start | Commences upon startup date |
| Portal Access | Vertiv Customer Services Network |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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