Description
The Eaton 9355 Parallel UPS delivers reliable three-phase power protection for mission-critical IT environments, industrial systems, healthcare facilities, and enterprise infrastructure. Rated at 20kVA/18kW, this online double-conversion UPS continuously conditions incoming power to protect connected equipment from outages, voltage fluctuations, surges, and electrical noise.
Designed for high availability, the Eaton 9355 supports parallel operation for both capacity expansion and N+1 redundancy, helping organizations maintain uptime as power requirements grow. Its compact tower footprint, advanced battery management, intelligent monitoring capabilities, and high operating efficiency make it an ideal solution for demanding data centers, network rooms, and commercial facilities.
| Specification | Details |
|---|---|
| Brand | Eaton |
| Model | 9355 Parallel UPS |
| Manufacturer Part Number | KB2043100000010 |
| UPS Topology | Online Double-Conversion |
| Power Capacity | 20 kVA |
| Output Power | 18 kW |
| Input Voltage | 208V Three-Phase |
| Output Voltage | 208V Three-Phase |
| Frequency | 50/60 Hz |
| Configuration | Tower |
| Parallel Capability | Yes, supports capacity expansion and redundancy |
| Efficiency | High-efficiency online operation |
| Battery Management | Intelligent battery management |
| Monitoring | LCD interface with communication options |
| Protection Features | Surge protection, voltage regulation, blackout protection, power conditioning |
| Applications | Data centers, server rooms, healthcare, industrial facilities, enterprise IT, critical infrastructure |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
