Description
The Eaton 9355 10kVA Online UPS delivers enterprise-grade three-phase power protection for mission-critical IT, healthcare, industrial, financial, and commercial environments. Featuring true double-conversion online technology, it provides continuous clean power while protecting connected equipment from outages, voltage fluctuations, surges, and electrical disturbances.
Configured with 32 internal batteries (2-high), this model offers integrated backup power in a compact footprint, reducing the need for external battery cabinets. Its high 0.9 power factor (9kW output) delivers more usable power than conventional UPS systems, while Eaton's HotSync® technology enables parallel operation for increased capacity or redundancy. Built-in intelligent battery management, field-replaceable batteries, and advanced communications help maximize uptime while minimizing maintenance costs.
| Specification | Details |
|---|---|
| Brand | Eaton |
| Model | 9355 |
| Manufacturer Part Number | KA101110HHXX010 |
| Product Type | Three-Phase Online UPS |
| UPS Topology | Double-Conversion Online |
| Power Capacity | 10 kVA |
| Real Power Output | 9 kW |
| Output Power Factor | 0.9 |
| Battery Configuration | 32 Internal Batteries (2-High) |
| Battery Type | Sealed Maintenance-Free Lead-Acid |
| Battery Management | Advanced Battery Management (ABM) |
| Battery Replacement | Field Replaceable |
| Form Factor | Tower |
| Input Voltage | Three-Phase AC |
| Output Voltage | Three-Phase AC |
| Frequency | 50/60 Hz |
| Efficiency | Up to 91% Typical |
| Parallel Capability | Supports up to Four Units with HotSync® Technology |
| Maintenance Bypass | Integrated Maintenance Bypass Switch |
| Communication Interfaces | RS-232, Relay Contacts, Dual X-Slot Communication Bays |
| Remote Monitoring | Optional Network Management Cards Supported |
| LCD Display | Graphical Backlit LCD |
| Internal Batteries | Yes |
| Application | Data Centers, Server Rooms, Healthcare, Industrial, Banking, Enterprise Infrastructure |
| Color | Black |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
