Eaton 93PM 20kW 208V Double-Conversion UPS with 2 Battery Strings and Full Communication Cards (9GC104A229A00R1)

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EatonSKU: 9GC104A229A00R1
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Need this as part of a larger AV project? AVENDOR can help with sourcing, installation, support, and monthly payment options

Description

The Eaton 93PM 20kW UPS delivers enterprise-grade power protection designed for modern data centers, healthcare environments, and mission-critical infrastructure. Built with advanced double-conversion technology, this system ensures continuous, clean power while protecting sensitive equipment from outages, voltage fluctuations, and power disturbances.

Configured with two internal battery strings and a full suite of communication cards, this model provides enhanced monitoring, remote management, and operational visibility. Its flexible architecture supports scalable deployments while maintaining high efficiency and reduced total cost of ownership. With front-access servicing and a compact footprint, the 93PM simplifies installation and maintenance without compromising performance.

Engineered for reliability and long-term uptime, the Eaton 93PM is an ideal solution for organizations seeking robust, energy-efficient backup power with advanced connectivity and control capabilities.

Specification Details
Brand Eaton
Product Series 93PM
Power Capacity 20 kW
Voltage 208V
UPS Topology Online Double-Conversion
Phase Three-Phase
Battery Configuration 2 Internal Battery Strings
Battery Type Compatibility VRLA and Lithium-Ion Compatible
Communication Includes Full Communication Cards for Network and Remote Management
Bypass No Internal Maintenance Bypass
Form Factor Tower
Efficiency High-efficiency operation with optimized energy usage
Scalability Supports system expansion and parallel configurations
Access Design Front-access for simplified service and maintenance
Cooling Options Flexible airflow configurations to reduce cooling costs
Application Data Centers, Healthcare Facilities, Educational Institutions, Industrial Environments
Installation Designed for inline or adjacent rack deployment
Management Advanced monitoring and remote management capabilities

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Return Policy (Short Summary)

We offer a 30-day return window for most unopened, factory-sealed items.

Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.


Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.


For damaged or incorrect items, please contact us immediately.


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275+
Projects Delivered
<2h
Avg Response Time
99.9%
System Uptime
10+
Years in AV
Complete AV Solutions

Building a Complete AV System?

This product is rarely deployed alone. It's typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments — from single rooms to enterprise-wide deployments.

System Design & Engineering
Installation & Integration
Programming & Ongoing Support

Trusted by enterprises, universities, and government organizations across the U.S.

Our Process

From Scope to Sign-Off

A structured delivery process designed to reduce risk and keep projects moving.

01

Plan

Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.

  • Discovery calls & stakeholder interviews
  • On-site survey & infrastructure review
  • Requirements & use-case documentation
  • Project scope, timeline & milestone alignment
02

Engineer

System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.

  • AV system design & signal flow diagrams
  • Equipment selection & BOM development
  • Rack layout & control system design
  • As-built documentation package
03

Deploy

Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.

  • Authorized procurement & logistics coordination
  • Physical installation & cable management
  • Control system programming & configuration
  • Commissioning, testing & end-user training
04

Support

Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.

  • 24/7 remote system monitoring
  • Preventive & reactive maintenance
  • Technology lifecycle & refresh planning
  • Long-term service level agreements

A decade of delivery — trusted by 275+ clients across industries