Description
The Eaton 93PM 20kW UPS is a high-performance, three-phase double-conversion power solution engineered for modern data centers, healthcare facilities, and mission-critical environments. Designed to deliver maximum uptime and operational efficiency, this system ensures continuous, clean power with advanced energy optimization and scalable architecture.
Featuring four strings of VRLA batteries and a built-in three-breaker maintenance bypass, this configuration enhances system resilience while enabling safe and seamless servicing without disrupting connected loads. The included INDGW card provides advanced network communication and remote monitoring capabilities, ensuring full visibility and control over your power infrastructure.
With flexible airflow options and compatibility with both VRLA and lithium-ion battery technologies, the Eaton 93PM supports long-term scalability while reducing total cost of ownership. Its compact tower form factor maximizes space efficiency, making it ideal for both white space and gray space deployments.
| Specification | Details |
|---|---|
| Manufacturer | Eaton |
| Product Series | 93PM |
| SKU | 9GC104A425E20R1 |
| UPS Type | Double Conversion Online |
| Phase | Three-Phase |
| Power Capacity | 20 kW |
| Voltage Output | 208 V |
| Form Factor | Tower |
| Battery Configuration | 4 Strings |
| Battery Type | Valve Regulated Lead Acid (VRLA) |
| Maintenance Bypass | Integrated 3 Breaker Maintenance Bypass Switch |
| Network Management | Integrated Network Card (INDGW) |
| Circuit Protection | Built-in Circuit Breaker |
| Cooling Options | Front-to-Back or Front-to-Top Airflow |
| Expandability | Supports additional battery cabinets and parallel configurations |
| Width | 22 inches |
| Depth | 42 inches |
| Height | 74 inches |
| Application | Data Centers, Healthcare, Education, Enterprise IT |
| UNSPSC Code | 39121011 |
| Country of Origin | United States |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
