Description
The Eaton 93PM 20kW Tower UPS delivers scalable, high-efficiency backup power for modern data centers. Designed to optimize footprint, performance, and uptime, it features advanced double-conversion technology, vertical scalability, and Eaton's PredictPulse™ remote monitoring. The integrated LCD touchscreen offers intuitive control, while USB and EPO ports ensure compatibility and safety. With up to 99% energy efficiency in Energy Saver System mode and 97% in double-conversion mode, the 93PM minimizes energy costs without compromising reliability.
Built for demanding IT environments, this tower UPS integrates seamlessly with Eaton's Intelligent Power™ and Power Xpert® software, and supports protocols like SNMP, Modbus TCP/IP, and BACnet IP.
| Category | Details |
|---|---|
| Manufacturer | Eaton Corporation |
| Part Number | 9GC104A029E20R1 |
| Series | Eaton 93PM |
| Product Type | Double Conversion Online UPS |
| Form Factor | Tower |
| Load Capacity | 20 kW |
| Input Frequency | 50/60 Hz |
| Output Power Factor | 0.8 |
| Efficiency | Up to 97% (Double Conversion), 99% (ESS) |
| DC System Voltage | 432 V DC |
| Display | LCD Touchscreen + LED Status Light Bars |
| Interfaces | USB, EPO Port, Optional Network Cards |
| Network Protocols | HTTPS, SNMP, Modbus TCP/IP, Modbus RTU, BACnet IP |
| Plug/Connector Type | Hardwired |
| Phase | Three Phase |
| Usage | Data Centers, IT Infrastructure |
| Certifications | UL 1778, cULus, FCC Part 15 Class A, IEC 61000-4-5 |
| Shipping Weight | 570 lbs |
| Dimensions (HxWxD) | 74" x 32" x 42" |
| Condition | New and Factory Fresh |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
