Description
The Eaton 93PX20KIHWN is a high-performance 20kW / 20kVA online double-conversion UPS engineered for mission-critical IT infrastructure, edge computing, data centers, healthcare environments, and industrial applications. Designed for 400V three-phase power systems, this rackmount UPS delivers continuous, clean sine wave power while protecting critical equipment from outages, voltage fluctuations, and power disturbances.
Featuring a unity power factor (1.0), the 93PX20KIHWN maximizes usable power without oversizing infrastructure. Its innovative quick-connect architecture simplifies deployment and maintenance, while the included NETWORK-M3 network management card enables secure remote monitoring and management. The system ships with a maintenance bypass panel and two extended battery modules, with support for additional battery expansion and parallel operation for increased capacity or N+1 redundancy.
Ideal for organizations that demand high efficiency, advanced cybersecurity, and reliable business continuity, the Eaton 93PX20KIHWN provides enterprise-grade power protection with a compact rackmount footprint.
Key Features
- 20kW / 20kVA online double-conversion UPS
- 400V three-phase input and output
- Unity power factor (1.0) delivers full rated power
- Hardwired input and output connections
- Includes NETWORK-M3 network management card
- Up to 96% efficiency in online mode
- Up to 98.8% efficiency in ECO mode
- Zero transfer time to battery operation
- Pure sine wave output
- Plug-and-play quick-connect design for easier installation and servicing
- Parallel capability for increased capacity or N+1 redundancy
- Expandable runtime with additional battery modules
- Color LCD touchscreen with multilingual interface
- Advanced cybersecurity features with secure remote management
- Ideal for data centers, healthcare, edge computing, industrial automation, and enterprise IT
Technical Specifications
| Specification | Details |
|---|---|
| Brand | Eaton |
| Model | 93PX20KIHWN |
| SKU | 93PX20KIHWN |
| Product Type | Online Double-Conversion UPS |
| UPS Topology | Online Double Conversion |
| Power Capacity | 20kVA / 20kW |
| Input Voltage | 380/400/415 VAC 3-Phase |
| Output Voltage | 380/400/415 VAC 3-Phase |
| Power Factor | 1.0 |
| Frequency | 50/60 Hz Auto-Sensing |
| Input Connection | Hardwired |
| Output Connection | Hardwired |
| Waveform | Pure Sine Wave |
| Efficiency (Online) | Up to 96% |
| Efficiency (ECO Mode) | Up to 98.8% |
| Battery Type | VRLA |
| Included Battery Modules | 2 Extended Battery Modules (EBMs) |
| Expandable Batteries | Up to 8 EBMs |
| Network Management | NETWORK-M3 |
| Remote Management | Web, SNMP |
| Display | 4.3-inch Color LCD Touchscreen |
| Communication Ports | RS-232, USB, EPO, Dry Contact |
| Parallel Capability | Yes (N+1 Redundancy / Capacity Expansion) |
| Rack Height | 12U |
| Form Factor | Rackmount |
| Cooling | Intelligent Forced-Air Cooling |
| Applications | Data Centers, Edge Computing, Healthcare, Enterprise IT, Industrial Facilities |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
