Description
The Eaton 9PXM12S20K-PD is a high-performance, modular, and scalable 20kVA/18kW UPS system designed for mission-critical environments such as edge data centers, colocation facilities, and industrial or commercial installations. Featuring true online double-conversion technology and N+1 redundancy, this 21U rack/tower UPS ensures uninterrupted sine wave power through blackouts, surges, and line noise.
Equipped with 5x hot-swappable 4kVA power modules (scalable to 6 for full 20kVA N+1), 10x VRLA battery modules, and a cybersecure Gigabit NETWORK-M3 card, the 9PXM12S20K-PD offers remote management, advanced battery diagnostics, and support for environmental monitoring.
With 8x 5-20R, 2x L6-30R, 2x L6-20R, and 2x L14-30R outlets, this unit protects critical loads and supports seamless integration into existing infrastructure. TAA-compliant for federal deployments.
| Specification | Details |
|---|---|
| Model | 9PXM12S20K-PD |
| Form Factor | Rack/Tower (21U) |
| Power Capacity | 20kVA / 18kW |
| Power Modules Installed | 5x 4kVA (Scalable to 6) |
| Output Voltage | 208–240V (Pure Sine Wave) |
| Input Type | Hardwired |
| Output Receptacles | 8x 5-20R, 2x L6-30R, 2x L6-20R, 2x L14-30R |
| Battery Type | Valve Regulated Lead Acid (VRLA) |
| Runtime @ Full Load | 6 minutes (18kW) |
| Runtime @ Half Load | 14 minutes (9kW) |
| Scalability | Power and battery modules are hot-swappable |
| Efficiency (Online / Eco) | 94% / 97% |
| Network Management | NETWORK-M3 Gigabit card (UL 2900-1, IEC 62443-4-2 compliant) |
| Communication Ports | RS-232, USB, EPO, ROO |
| LCD Display | Graphical LCD with alarms and indicators |
| Cooling | Internal fans |
| Weight | 690 lbs / 313 kg |
| Dimensions (H x W x D) | 36.5 x 17.5 x 34.5 in (927 x 445 x 889 mm) |
| Certifications | UL, cUL, CE, FCC, TAA-compliant |
| Warranty | 2-year limited warranty |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
