Description
Ensure ongoing performance and reliability with Eaton's 3-Year Technical Support for the Brightlayer Business Intelligence (BI) Dashboard Extension (BL-EXT-BIDSH-PERP). Built for Distributed IT Performance Management (DITPM) and Data Center Performance Management (DCPM) software, the BI Dashboard Extension enables user-defined reports and advanced visualizations of system alarms, capacity, efficiency, and more.
With this 3-year support plan, you gain access to expert technical assistance, software updates, and troubleshooting resources to maximize the value and uptime of your customized reporting dashboard.
Also available in 1-year (BL-SUP-1Y-EXT-BI) and 5-year (BL-SUP-5Y-EXT-BI) support options.
| Specification | Details |
|---|---|
| Support Term | 3 Years |
| Applies To | Brightlayer BI Dashboard Extension (BL-EXT-BIDSH-PERP) |
| Compatible Software | Eaton DITPM and DCPM Software |
| Included Services | Technical support, troubleshooting assistance, software updates |
| Software Suite | Brightlayer Data Centers |
| Alternate Support Options | 1-Year (BL-SUP-1Y-EXT-BI), 5-Year (BL-SUP-5Y-EXT-BI) |
| Support Type | Remote software support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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