Description
Enhance your data center operations with the Eaton Brightlayer Service Now Integration Extension (BL-EXT-SNOW-PERP). This perpetual software license enables seamless integration between Eaton's Distributed IT Performance Management (DITPM) and Data Center Performance Management (DCPM) software suites with Service Now. Improve asset tracking, incident reporting, and workflow automation by consolidating system data into one powerful ITSM platform.
Designed for local installation, this solution supports network monitoring and performance management, making it a critical extension for scalable and intelligent infrastructure management.
| Category | Details |
|---|---|
| Brand | Eaton |
| Product Line | Brightlayer Extension |
| Model | Service Now Integration |
| Manufacturer | Powerware Systems |
| License Type | Perpetual License |
| License Quantity | 1 License |
| Software Main Type | License |
| Software Sub Type | Network - Monitoring & Performance Management |
| Category | Networking Applications |
| Installation Type | Locally Installed |
| Packaged Quantity | 1 |
| Compatibility | Eaton DITPM & DCPM Software |
| Integration Support | Service Now ITSM |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
