Description
Ensure continuous, reliable integration between Eaton’s Brightlayer DITPM/DCPM software and RF Code Centerscape with this 3-year technical support package.
The RF Code Centerscape Integration Extension (BL-EXT-RFCOD-PERP) allows you to discover, monitor, and collect data from RF Code sensors, including temperature, humidity, leak detection, and door status. This integration enhances asset visibility and environmental monitoring in your data center or distributed IT environment.
By purchasing BL-SUP-3Y-EXT-RFC, you receive three years of expert support to maintain, troubleshoot, and optimize this integration. Also available in 1-year and 5-year terms.
| Specification | Details |
|---|---|
| Support Term | 3 Years |
| Supported Extension | BL-EXT-RFCOD-PERP |
| Software Compatibility | Brightlayer DITPM & DCPM |
| Integration Platform | RF Code Centerscape |
| Supported Sensor Data | Temperature, Humidity, Leak Detection, Door Status, and more |
| Key Features | Simplified setup, data collection, monitoring, alerting & reporting |
| License Model | Subscription Support (Extension sold separately) |
| Alternative Support Terms | 1-Year (BL-SUP-1Y-EXT-RFC), 5-Year (BL-SUP-5Y-EXT-RFC) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
