Description
Ensure long-term reliability and peace of mind with five years of technical support for Eaton’s RF Code Centerscape Integration Extension (BL-EXT-RFCOD-PERP). Designed for Distributed IT Performance Management (DITPM) and Data Center Performance Management (DCPM) environments, this support plan helps you maximize the value of your integration with RF Code sensors.
By leveraging Eaton's Brightlayer Data Centers suite, users can seamlessly configure and monitor RF Code sensors for temperature, humidity, door status, leak detection, and more. This technical support package ensures expert assistance and updates over a 5-year period, enabling better visibility, uptime, and data-driven decision-making across your data center or distributed IT infrastructure.
Support is also available in 1-year (BL-SUP-1Y-EXT-RFC) and 3-year (BL-SUP-3Y-EXT-RFC) options.
| Specification | Details |
|---|---|
| Product Code | BL-SUP-5Y-EXT-RFC |
| Support Term | 5 Years |
| Supported Extension | RF Code Centerscape Integration Extension (BL-EXT-RFCOD-PERP) |
| Software Compatibility | Eaton Brightlayer DITPM & DCPM Software |
| Supported Sensor Types | Temperature, Humidity, Leak Detection, Door Status, and more |
| Integration Type | RF Code Centerscape via Brightlayer suite |
| Available Support Terms | 1-Year, 3-Year, 5-Year |
| Use Case | Asset monitoring, environmental data tracking, alert automation |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
