Description
Ensure long-term reliability and seamless integration with Eaton's Brightlayer Service Now Integration Extension Technical Support (BL-SUP-5Y-EXT-SNOW). This 5-year support plan provides expert assistance and maintenance for the Service Now integration with Eaton’s Distributed IT Performance Management (DITPM) and Data Center Performance Management (DCPM) software platforms.
The integration allows you to link your Brightlayer software with Service Now, enhancing asset management, alarm incident reporting, and workflow automation. With this extended support, your team can confidently manage Service Now connections directly from the DITPM/DCPM interface and stay focused on uptime and operational excellence.
Support is also available in 1-year (BL-SUP-1Y-EXT-SNOW) and 3-year (BL-SUP-3Y-EXT-SNOW) options.
| Specification | Details |
|---|---|
| Product Code | BL-SUP-5Y-EXT-SNOW |
| Support Duration | 5 Years |
| Supported Integration | Service Now |
| Compatible Software Platforms | Distributed IT Performance Management (DITPM), Data Center Performance Management (DCPM) |
| Functionality Supported | Service Now integration management, asset management, alarm incident reporting |
| Associated Extension SKU | BL-EXT-SNOW-PERP |
| Available Terms | 1-Year, 3-Year, 5-Year |
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