Description
The Eaton W2FL47NXXX-0160 is a high-performance post-warranty onsite service plan designed for three-phase systems ranging from 81 to 160 kVA. With continuous 7x24 service coverage and a guaranteed 4-hour response time under the FLEX program, this plan delivers rapid, around-the-clock support to minimize downtime and keep your power infrastructure fully operational. Ideal for mission-critical environments, this plan is purchased with the product to extend support beyond the standard warranty period.
| Specification | Details |
|---|---|
| Product Name | Eaton Three-Phase Service Plan |
| Catalog Number | W2FL47NXXX-0160 |
| UPC | 786685306735 |
| Service Type | Post-Warranty Onsite |
| Coverage | 7x24 Continuous Service |
| Response Time | FLEX: 4-Hour Response |
| kVA Range | 81 – 160 kVA |
| Purchase Condition | Must be purchased with the product |
| Product Dimensions | 1 in (L) x 1 in (W) x 1 in (H) |
| Weight | 1 lb |
| Manufacturer | Eaton Corporation |
| Global Catalog Number | W2FL47NXXX-0160 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
