Description
Enhance your IT and data center operations with the Eaton Service Now Integration Extension, designed for use with Distributed IT Performance Management (DITPM) and Data Center Performance Management (DCPM) software. This 5-year subscription seamlessly connects your Eaton monitoring platforms with Service Now, enabling automatic asset synchronization, incident reporting, and streamlined workflow management.
Ideal for IT departments and facilities using Service Now as their centralized ticketing and operations platform, this extension eliminates manual data entry and ensures timely, accurate updates between systems—boosting operational efficiency and incident response times across your infrastructure.
| Specification | Details |
|---|---|
| Product Name | Eaton Service Now Integration Extension – 5 Year |
| SKU | BL-EXT-SNOW-SUB5Y |
| License Type | Subscription |
| License Duration | 5 Years |
| Compatible Software | DITPM (Distributed IT Performance Management), DCPM (Data Center Performance Management) |
| Integration Platform | Service Now |
| Key Functionality | Asset synchronization, incident management, automated ticketing workflows |
| Deployment Type | Software Extension |
| Ideal For | Enterprises using Eaton Brightlayer + Service Now |
| Manufacturer | Eaton Corporation |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
