Description
Ensure uninterrupted operation of your critical infrastructure with the Eaton W2FL87NXXX-0020 Three-Phase Service Plan. Designed for systems with a power rating of 16–20 kVA, this post-warranty onsite service is purchased with the product and offers 7x24 continuous coverage. With Eaton's Flex plan, you benefit from an 8-hour response time, helping you maintain system uptime and peace of mind.
Whether you're protecting IT systems, data centers, or industrial operations, this service delivers rapid, professional support when you need it most.
| Specification | Details |
|---|---|
| Catalog Number | W2FL87NXXX-0020 |
| Service Type | Post-Warranty Onsite Service |
| Service Coverage | 7x24 Continuous Coverage |
| Response Time | Flex: 8-Hour Response |
| VA Rating Supported | 16–20 kVA |
| Purchase Condition | Purchased with Product |
| Product Dimensions | 1 in (L) x 1 in (W) x 1 in (H) |
| Product Weight | 1 lb |
| UPC | 786685302256 |
| Brand | Eaton |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
