Description
The Eaton Tripp Lite series SmartOnline SU5000RTF is a high-performance 6U double-conversion UPS system designed for mission-critical IT and edge network applications. It provides 5000VA/4500W of pure sine wave backup power with a built-in stepdown transformer that converts 208V input into 120V output, enabling flexible equipment compatibility. This system ensures zero transfer time and superior power protection against blackouts, brownouts, surges, and line noise.
Equipped with a pre-installed WEBCARDLXE network interface, it offers full remote management capabilities. The system includes 18 5-20R, 2 L6-20R, and 1 L6-30R outlets, plus support for hardwired output. Add up to four external BP180RT battery modules (sold separately) for extended runtime. The SU5000RTF can be installed in rack or tower configurations and is ideal for servers, networking hardware, and industrial automation environments.
| Specification | Details |
|---|---|
| Model Number | SU5000RTF |
| UPS Type | Online Double-Conversion |
| Output Capacity | 5000VA / 4500W |
| Output Voltage | 120V via transformer; Supports 120V–240V |
| Input Voltage | 208V (Factory default); Supports 200–240V |
| Input Plug Type | NEMA L6-30P |
| Outlets | 18 x 5-20R, 2 x L6-20R, 1 x L6-30R, 1 x Hardwire |
| Stepdown Transformer | Included (208V to 120V) |
| Runtime (Full/Half Load) | 3 min (4500W) / 11 min (2250W) |
| Expandable Runtime | Yes, with up to 4 × BP180RT battery modules |
| Battery Type | Valve Regulated Lead Acid (VRLA), hot-swappable |
| Network Card | Included (WEBCARDLXE for SNMP/Web monitoring) |
| Communication Ports | USB, RS-232, Contact Closure, ROO/RPO |
| Display | Rotatable LCD graphical interface |
| Form Factor | 6U Rack/Tower (mounting hardware included) |
| Dimensions (H x W x D) | 10.2 x 17.3 x 27.0 in (6U) |
| Weight | 201 lbs (91.17 kg) |
| Efficiency (Online/Eco Mode) | 93% / 98% |
| Certifications | UL 1778, ENERGY STAR, RoHS, FCC Class A, CE |
| Warranty | 2-Year Limited Warranty |
| Connected Equipment Insurance | $250,000 Ultimate Lifetime Insurance (U.S. & Canada) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
