Description
The Eaton Tripp Lite series SU5000RT is a high-performance SmartOnline 5000VA/4500W 208V Double-Conversion UPS system designed for mission-critical IT, edge networks, and industrial applications. Featuring pure sine wave output and zero transfer time, this 3U rack/tower UPS protects connected equipment against blackouts, surges, line noise, and brownouts. It comes with a pre-installed WEBCARDLXE network management card, supports hardwired output, and provides extended runtime with optional external battery packs. With hot-swappable VRLA batteries and a rotating LCD interface, the SU5000RT ensures operational continuity and user-friendly monitoring across demanding environments.
| Category | Details |
|---|---|
| Model Number | SU5000RT |
| Topology | Online, Double-Conversion |
| Output Capacity | 5000VA / 4500W |
| Output Voltage | 200V / 208V / 220V / 230V / 240V AC |
| Output Receptacles | (2) L6-20R, (2) L6-30R, Hardwired |
| Input Voltage | 208V nominal (configurable 200–240V) |
| Input Plug Type | NEMA L6-30P |
| Cord Length | 10 ft. (3.05 m) |
| Battery Type | Hot-swappable VRLA |
| Runtime @ Full Load | 3 minutes (4500W) |
| Runtime @ Half Load | 11 minutes (2250W) |
| Extended Runtime | Yes – supports up to 4× BP180RT modules |
| Network Management | WEBCARDLXE pre-installed |
| LCD Interface | Graphical, menu-driven, rotatable and tiltable |
| Form Factor | 3U Rackmount / Tower |
| Dimensions (HxWxD) | 5.1 x 17.3 x 27.03 in. (129.5 x 439.4 x 686.6 mm) |
| Unit Weight | 106 lbs (48.08 kg) |
| Cooling | Fan |
| Noise Level | < 45 dB at 1 meter |
| Certifications | ENERGY STAR, UL 1778, FCC Class A, RoHS, CE, NOM, EN 62040-2, cTUVus |
| Operating Temp. | 0° to 40°C (32° to 104°F) |
| Relative Humidity | 0–95% non-condensing |
| Warranty | 2-Year Limited (U.S. & Canada) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
