Description
The Eaton Tripp Lite series SU5000RTMB SmartOnline® UPS delivers reliable 5000VA/4500W double-conversion power protection for mission-critical IT infrastructure, edge networks, and data-intensive applications. This 3U rack/tower convertible UPS includes a maintenance bypass switch for uninterrupted power during service, and a pre-installed WEBCARDLXE network interface for 24/7 remote monitoring and control.
With a pure sine wave output, surge protection, and zero transfer time, the SU5000RTMB ensures clean, continuous power. Expandable battery support (up to four BP180RT EBMs) provides hours of extended runtime. Ideal for commercial, healthcare, education, and finance sectors.
| Specification | Details |
|---|---|
| Model Number | SU5000RTMB |
| Power Capacity | 5000VA / 4500W |
| Input Voltage | 208V (Factory default); Supports 200V–240V |
| Input Plug Type | NEMA L6-30P; 10 ft (3.05 m) cord |
| Output Receptacles | (2) L6-20R, (2) L6-30R, Hardwire |
| Form Factor | 3U Rack/Tower Convertible |
| Output Voltage | 200V, 208V, 220V, 230V, 240V |
| Waveform | Pure Sine Wave |
| Runtime | 3 min @ Full Load (4500W); 11 min @ Half Load (2250W) |
| Battery Type | VRLA, Hot-Swappable |
| Expandable Battery Support | Yes, up to 4 × BP180RT |
| Bypass | Manual Maintenance Bypass (SUPDMBP6K included) |
| Network Management | WEBCARDLXE (included), SNMP/Web Monitoring |
| LCD Display | Rotatable and tiltable graphical LCD |
| Communications Ports | USB, RS-232, Contact Closure, RPO/ROO |
| Efficiency | 93% Online, 98% Economy Mode |
| Audible Noise | < 45 dB @ 1 meter |
| Dimensions (HxWxD) | 5.1 x 17.3 x 34 in (with bypass) |
| Unit Weight | 111.5 lbs (50.58 kg) |
| Certifications | ENERGY STAR, RoHS, UL 1778, CE, FCC, NOM, CSA |
| Warranty | 2-Year Limited Warranty, $250,000 Insurance (U.S./Canada) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
