Description
The Eaton SmartPro SMART2500XLHG is a medical-grade 2.2kVA/1.92kW line-interactive UPS system engineered to meet UL 60601-1 3rd edition requirements for patient-care environments. It provides full isolation via an internal low-impedance transformer with Faraday shielding and reduces cumulative leakage current to less than 100 μA, ensuring safety in clinical labs, diagnostic imaging, and other healthcare applications.
With advanced line-interactive topology, the SMART2500XLHG corrects brownouts and overvoltages without using battery power, providing regulated 120V output. The system supports extended runtimes with optional external battery packs (BP48V24-2U or BP48V60RT-3U) and includes built-in USB, DB9 serial, and SNMP slot for WEBCARDLXE integration.
Designed for fixed installations, the SMART2500XLHG features 8 total outlets (4 NEMA 5-15/20R, 4 IEC C13), robust EMI/RFI suppression, pure sine wave output, and hospital-grade load isolation. Ideal for use where safe, reliable, and medically compliant power backup is non-negotiable.
| Category | Details |
|---|---|
| Model | SMART2500XLHG |
| UPS Type | Line-Interactive, Medical-Grade |
| Output Power Capacity | 2200 VA / 1920 W |
| Input Voltage | 120V AC (IEC C20 inlet, locking clamp) |
| Output Voltage | 120V AC nominal (Pure Sine Wave) |
| Voltage Regulation | AVR: 81–143V input range; ±5% output regulation |
| Outlets | (4) NEMA 5-15/20R, (4) IEC C13 (hospital grade) |
| Battery Type | Valve Regulated Lead Acid (VRLA), Hot-swappable |
| Runtime (Full Load) | ~4.4 minutes (1920W) |
| Runtime (Half Load) | ~13 minutes (960W) |
| Extended Battery Support | Yes – BP48V24-2U (1x), BP48V60RT-3U (multi-pack) |
| Recharge Time | ≤4.5 hours |
| Isolation Transformer | Yes – with Faraday Shield, ≤100 µA leakage current |
| Communications | USB, DB9 Serial, EPO, SNMPWEBCARD (optional), PowerAlert Software included |
| Certifications | UL 60601-1, IEC 60601-1-2:2014 4th Ed, UL 1778, CSA, NOM |
| Surge Protection | 940 Joules |
| Cooling | Fan-cooled |
| Form Factor | Tower (Optional wall mount with UPSWM kit) |
| Dimensions (H x W x D) | 9.72 x 8.90 x 19.09 in (24.69 x 22.61 x 48.49 cm) |
| Weight | 73.3 lbs (33.25 kg) |
| Operating Temp | 0°C to 40°C (32°F to 104°F) |
| Warranty | 2-Year Limited Warranty |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
