Description
The Eaton Tripp Lite SMART5000TEL3U is a high-performance 5kVA/3.75kW line-interactive sine wave UPS designed for reliable protection of servers, networking, and telecom equipment. With a compact 3U rack/tower design, this intelligent UPS provides automatic voltage regulation (AVR) to correct brownouts and overvoltages without battery use, ensuring continuous uptime and system safety.
It supports 208V output with dual 120V outlets for low-voltage accessories (up to 600VA), and includes USB, serial, and EPO connections, plus an optional network management card slot for remote monitoring. Engineered for maximum efficiency at 97% line-mode, it features hot-swappable batteries, a durable steel chassis, and Energy Star qualification. Ideal for enterprise IT environments requiring dependable power continuity and superior control.
| Category | Specification |
|---|---|
| Model | SMART5000TEL3U |
| Type | Line-Interactive UPS |
| Form Factor | 3U Rack/Tower |
| Power Capacity | 5000VA / 3750W (3.75kW) |
| Input Voltage | 208V AC, Single-Phase |
| Input Plug Type | NEMA L6-30P |
| Input Cord Length | 10 ft (3.1 m) |
| Output Voltage | 208V (nominal), 120V (pair of outlets limited to 450W) |
| Output Receptacles | (2) NEMA 5-15R, (2) L6-20R, (1) L6-30R |
| Output Waveform | Sine Wave (Line Mode) / Pure Sine Wave (Battery Mode) |
| Voltage Regulation | AVR (167V–260V input range), ±5% on battery |
| Efficiency | 97% (Line Mode) |
| Runtime (Half Load) | ~20 minutes (1875W) |
| Runtime (Full Load) | ~8.5 minutes (3750W) |
| Battery Type | Hot-swappable VRLA (Valve-Regulated Lead Acid) |
| Battery Access | Front panel, user-replaceable |
| Replacement Battery Cartridge | RBC94-3U (3 units) |
| Cooling Method | Fan-cooled |
| Noise Level | 45 dBA (max) |
| Indicators | 5 LEDs for line power, battery status, overload, voltage regulation, replace battery |
| Interfaces | USB, DB9 Serial, EPO, Optional SNMP/Web card slot |
| Compatible Network Cards | TLNETCARD, WEBCARDLXE, SNMPWEBCARD |
| Software | PowerAlert (free download) |
| Certifications | UL 1778, CSA, NOM, FCC Class A, RoHS, ENERGY STAR, TAA Compliant |
| Operating Temperature | 0° to 40°C (32° to 104°F) |
| Dimensions (H x W x D) | 5.25 x 17.5 x 25 in (13.34 x 44.45 x 63.5 cm) |
| Weight | 143.3 lbs (65 kg) |
| Warranty | 2-year standard (extendable to 3 years with registration) |
| Insurance (U.S., Canada, Puerto Rico) | $250,000 Ultimate Lifetime Insurance |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
