Description
The Eaton 9SW3Y-18000UC is a 3-year Advanced Depot Exchange service plan designed to support UPS units in the 9SX, 9PX, and Ferrups non-hardwired families, as well as the 12-slot 9PXM systems rated from 11,001 to 18,000 VA. This extended service coverage enhances uptime, minimizes disruption, and provides fast hardware replacement to ensure power protection continuity for your mission-critical applications.
Ideal for customers who require dependable service with expedited replacement and support, this plan helps reduce downtime, increase reliability, and deliver peace of mind for larger power configurations.
| Specification | Details |
|---|---|
| Product Name | Eaton UPS 3-Year Extended Warranty |
| Catalog Number | 9SW3Y-18000UC |
| UPC | 743172044709 |
| Service Type | Advanced Depot Exchange |
| Coverage Duration | 3 Years |
| Supported Models | 9SX, 9PX, FERRUPS (non-hardwired), 9PXM 12-slot |
| Power Range Supported | 11,001 – 18,000 VA |
| Replacement Method | Depot Exchange (Advanced Replacement Shipping) |
| Manufacturer | Eaton Corporation |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
