Description
Emerald® KVM Gateway
Emerald® GE is the latest addition to the Black Box Emerald High-Performance KVM Switching and Extension system. It connects workstations with remote computers, servers, and virtual machines (VM) over an IP network.
Emerald GE introduces a shared mode feature for Virtual Machines, enabling simultaneous connections for up to 8 Emerald users on a single VM. Each Emerald GE unit can service up to 8 VMs (RDP, PCoIP, or PCoIP ultra), allowing for a total support capacity of up to 64 users.
Truly futureproof, Emerald GE is at the forefront of the trend of more and more control rooms adopting PCoIP.
Remote users connected via any type of Emerald receiver unit get a seamless, low-latency desktop experience that is no different when connecting to a physical computer or to a virtual machine.
Emerald GE simply connects to the Emerald IP network giving all Emerald users enhanced connectivity with VM sharing and physical machine access, saving the costs of VM clients
- Better collaboration through VM sharing - up to eight users
- Best remote desktop supporting RDP, PCoIP, and PCoIP Ultra protocols delivering a seamless, secure user experience
- Simplified workflows with access to both physical computers and VMs
- Centralized management and system monitoring through integration with the Boxilla® KVM Manager
- Cost-efficient remote access saving costs on multiple VM clients
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
