Description
Ensure continued performance, security, and reliability for your data center monitoring with the Vertiv ENVA-SA-100 Environet Alert Basic Software Assurance. Designed for use with Vertiv Environet Alert software licensed for 100 devices, this annual support plan provides critical software updates, phone support, performance monitoring, detailed reporting, and convenient remote training.
Tailored for small to mid-sized businesses and edge environments, this assurance plan helps protect your critical power and cooling infrastructure while simplifying operations through expert assistance and timely updates. Vertiv’s expert-led support ensures operational efficiency and peace of mind, all from the comfort of your own location.
Key Features
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Software Updates: Get access to the latest enhancements and security patches.
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Performance Monitoring: Real-time insights and alerts to help maintain uptime.
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Phone Support: Expert technical assistance and troubleshooting.
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Advanced Reporting: Generate in-depth performance and trend analysis.
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Remote Training: Annual training session to optimize use of your software.
| Specification | Description |
|---|---|
| Part Number | ENVA-SA-100 |
| Supported Devices | 100 Devices |
| Support Availability | Business Hours (8x5) |
| Software Updates | Included |
| Phone Support | Included |
| Training | 1x Remote 2-Hour Session per Year |
| Reporting Tools | Included, with trend analysis and performance reports |
| Compatible Software | Vertiv Environet Alert |
| Target Environment | SMBs, Edge Sites, Remote Locations |
| Licensing Term | Annual Software Assurance |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
