Description
Vertiv Environet Alert Basic Software Assurance – Annual Maintenance for 500 Devices
Ensure the continued reliability and performance of your Vertiv Environet Alert deployment with the Vertiv ENVA-SA-500 Basic Software Assurance. This annual maintenance plan supports up to 500 devices licensed under EnvA-Dev-500, providing critical updates and dedicated support to optimize your data center’s monitoring environment.
Designed for small to medium-sized businesses, as well as operations with edge sites and remote offices, this contract includes:
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Business hour support (8x5) for technical inquiries and troubleshooting
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Ongoing bug fixes and software updates to keep your system current and secure
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One 2-hour remote training session per year to upskill your team on system features and best practices
Vertiv Environet Alert offers real-time monitoring, alerting, and reporting capabilities for both Vertiv and non-Vertiv SNMP-compatible devices—including networked UPS systems, PDUs, cooling units, and sensors. This assurance package boosts visibility, efficiency, and confidence in your infrastructure management.
| Specification | Description |
|---|---|
| Product Name | Vertiv Environet Alert Basic Software Assurance |
| Part Number | ENVA-SA-500 |
| Supported Device License | EnvA-Dev-500 (500 devices) |
| Contract Duration | 1 Year |
| Support Hours | 8x5 Business Hours |
| Software Updates | Included (Bug Fixes, Patches, Feature Updates) |
| Training Session | 1 x 2-Hour Remote Training (Annual) |
| Compatibility | Vertiv & Non-Vertiv SNMP Devices (UPS, PDUs, Cooling, Sensors) |
| Target Users | SMBs, Edge Sites, Remote Office Environments |
| Delivery | Digital – Activation upon license validation |
| Manufacturer | Vertiv |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
