Description
Keep your projector running without disruption with the Epson PreferredSM Plus Next-Business-Day Whole Unit Exchange Extended Service Plan. Designed specifically for the EB-PQ2220B 4K Laser Projector, this plan extends coverage into years 4 and 5, providing fast product replacement to minimize downtime. Epson ships a replacement unit the next business day, along with a prepaid return label, and covers all shipping both ways—ensuring a worry-free experience.
By choosing this extended service plan, you maximize productivity, protect your investment, and maintain peace of mind knowing Epson support is just a step away.
| Specification | Details |
|---|---|
| Plan Type | Epson PreferredSM Plus Extended Service Plan |
| Service Coverage | Next-Business-Day Whole Unit Exchange |
| Duration | 2 Years (Years 4 & 5 of ownership) |
| Applicable Model | EB-PQ2220B 20,000-Lumen 4K 3LCD Laser Projector |
| Replacement Process | Fast product replacement shipped next business day |
| Shipping | Prepaid return label provided; shipping both ways covered by Epson |
| Primary Benefit | Minimize downtime with worry-free, expedited replacement service |
| Model Number | EPPPRJPQ20E2 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
